[ FAQ ]

Frequently asked questions

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Premier ensures financial accuracy through real-time synchronization between your general ledger and job costing. Every transaction automatically updates across both systems, with full drill-down capabilities to track data formation. Built-in alerts prevent budget overages and coding errors, giving you confidence in your financial reporting.

Yes, Premier supports unlimited companies, including LLCs, LLPs, holding companies, and joint ventures. The system automates intercompany transactions and reconciliations, streamlines centralized AP invoice payments, and eliminates manual updates to loan accounts across entities.

Premier's AI-powered system automatically interprets vendor emails, codes distributions, matches invoices to commitments, and routes them through customizable approval workflows based on job, cost item, vendor, and dollar thresholds. This reduces manual entry while maintaining accuracy and control.

Premier automates Work in Progress (WIP) calculations by comparing incurred costs with estimated completion revenue to determine over or under-billed amounts. The system automatically manages revenue recognition using the percent complete method, ensuring accurate financial reporting while reducing administrative burden.

Yes, Premier offers flexible tax management that accommodates various scenarios including use tax, HST, PST, GST, county and state tax, VAT, and GST. The system calculates taxes based on multiple factors including vendor, job, material, supplier, and invoice processing requirements.

Premier provides comprehensive construction-specific reports including financial statements, WIP reports, trial balance, GL summary, cash flow reports, budget vs. actual comparisons, job cost progress, change orders, AP/AR aging, and retainage reports. All reports offer full drill-down capabilities and easy export to Excel.

Premier uses AI-powered bank feeds to automatically connect with your bank accounts, import transactions, and match them with recorded entries. This automation ensures accurate reconciliation while saving significant time.

Yes, Premier includes a subcontractor payment application portal where subcontractors can submit pay applications against contract line items. The system automatically generates and routes lien waivers (conditional, unconditional, partial, or final) upon invoice or check generation, with electronic signature capabilities.

Premier implements robust internal controls through user access restrictions, validation rules, and comprehensive audit trails. The system identifies potential issues like duplicates before they affect financial reporting and provides proactive notifications for prompt resolution.

Premier integrates all accounting functions into one seamless system, automating key processes like AP/AR, bank reconciliations, and intercompany transactions. Our AI-powered tools handle invoice processing, payment matching, and data entry, while maintaining complete audit trails and ensuring accuracy across all transactions.

Yes, Premier supports unlimited companies, including LLCs, LLPs, holding companies, and joint ventures. The system automates intercompany transactions and reconciliations, streamlines centralized AP invoice payments, and eliminates manual updates to loan accounts across entities.

Absolutely. Premier supports unlimited company creation with automated intercompany transactions and reconciliations. Whether you're managing multiple LLCs, joint ventures, or holding companies, the system maintains clean separations while allowing consolidated reporting and centralized payment processing.

Premier's AP system uses AI to automate invoice processing and provides customizable approval workflows based on your specific needs. The system can route invoices based on job, cost item, vendor, and dollar thresholds, while automatically matching them to purchase orders and commitments for accuracy.

Premier offers comprehensive controls including segregated duties, multi-level approvals, and detailed audit trails. The system prevents duplicate entries, flags potential errors, and ensures proper coding. Role-based access controls and validation rules maintain data integrity while streamlining workflows.

Premier automatically updates your Estimate at Completion (EAC) in real-time by integrating estimates, commitments, actuals, change orders, and anticipated costs. Users can lock forecasting periods, view month-to-month variances, and drill down into individual line items for detailed analysis.

Premier provides comprehensive reporting including financial statements, trial balances, GL summaries, cash flow analysis, and detailed transaction reports. All reports offer drill-down capabilities to source documents, with options for both summary and detailed views across multiple companies and projects.

Premier offers flexible tax handling for various scenarios including use tax, HST, PST, QST, state and county taxes, VAT, and GST. The system automatically calculates and tracks taxes based on your specific requirements, while maintaining proper documentation for compliance.

Yes, Premier features AI-powered bank feeds that automatically import and match transactions with your accounting entries. This automation significantly reduces reconciliation time while ensuring accuracy and providing a clear audit trail.

Premier automates billing processes for various contract types including progress billing (AIA), cost-plus, lender draws, and time and materials. The system generates invoices directly from billing details, handles one-click reversals or revisions, and maintains perfect synchronization between accounting and job costing.

Premier maintains detailed audit trails, comprehensive documentation, and organized records of all transactions. The system's robust internal controls, along with its ability to attach and store supporting documents, streamline audit processes and ensure compliance with accounting standards.

Premier provides real-time synchronization between job costing and your general ledger, integrating estimates, commitments, actuals, and forecasts in one unified platform. Every transaction automatically updates both systems, with full drill-down capabilities to verify cost details and track data formation.

Premier supports up to five levels of job costing, allowing you to track costs by building, lots, phases, or any other structure you need. This detailed hierarchy helps you monitor profitability at every level while maintaining accurate cost allocation across your projects.

Yes, Premier streamlines change order management by tracking proposed changes, combining them into customer change orders, and handling internal changes with a single click. Approved changes automatically update job costs, budgets, and billing, while the system generates necessary subcontractor change orders or purchase orders.

Premier provides real-time budget tracking with built-in alerts for potential overages. The system prevents incorrect coding, flags overpayments to vendors, and offers customizable approval workflows based on cost thresholds. Project managers can review costs against budgets before approving any expenses.

Premier automatically updates your Estimate at Completion (EAC) in real-time by integrating current costs with estimates, commitments, change orders, and anticipated costs. Users can lock forecasting periods, analyze month-to-month variances, and drill down to understand cost trends and projections.

Yes, Premier manages both equipment and material costs with detailed tracking of purchase orders, receipts, and usage. The system supports inventory management across multiple locations, tracks supplier pricing history, and ensures accurate cost allocation to specific jobs and cost items.

Premier provides comprehensive subcontractor cost management through its payment application portal. The system tracks original contracts, change orders, and progress billings, while automatically creating AP invoices and routing them for approval. It also manages compliance documents and lien waivers to protect against risk.

Premier offers extensive job cost reporting including budget vs. actual comparisons, cost progress reports, commitment tracking, change order summaries, and forecasting analyses. All reports provide drill-down capabilities from summary to transaction level detail, with easy export options for further analysis.

Premier provides real-time profitability tracking through integrated cost and revenue data. The system offers detailed margin analysis, tracks earned value, and provides customizable KPIs and dashboards to monitor project performance. Users can analyze profitability across different cost categories, phases, or entire projects.

Premier streamlines all project communications through a centralized platform that handles RFIs, submittals, tasks, punch lists, inspections, and daily job logs. The system creates automatic audit trails of all communications and uses customizable workflows to ensure proper routing and timely responses. Team members can easily track status updates, attach relevant documents, and maintain clear communication threads, all while keeping external stakeholders informed through automated notifications.

Premier enhances daily project monitoring through comprehensive digital logs that capture critical information about weather conditions, safety incidents, material deliveries, labor activities, and vendor presence on site. Project managers can easily document progress with photo attachments and voice-activated entries. The system automatically ties this information to specific cost codes and schedule activities, providing real-time insights into project progress and potential issues.

Premier continuously updates project forecasts by integrating real-time data from estimates, commitments, actuals, and change orders. The system automatically calculates Estimate at Completion (EaC) values and allows managers to lock forecasting periods for accurate month-to-month comparisons. Users can drill down into individual line items to understand variances and adjust forecasts based on anticipated costs, ensuring proactive project financial management.

Premier provides a comprehensive subcontractor management portal that streamlines everything from contract generation to payment applications. Subcontractors can submit pay applications against contract line items, upload compliance documents, and receive automated lien waivers through secure electronic signatures. The system automatically creates AP invoices and routes them through approval workflows, while keeping all parties informed of payment status and compliance requirements.

Premier offers flexible task management capabilities that adapt to various project needs, from punch lists to safety inspections. The system supports multi-level approval workflows that can include both internal and external stakeholders. Teams can access tasks from any device, attach supporting documentation, record voice notes, and capture signatures, ensuring efficient task completion and accountability across the project.

Premier provides access to 35 different reports from a single dashboard, offering immediate visibility into key metrics such as percent complete, budget versus actuals, forecasted margins, and overdue items. Project managers can analyze data across multiple projects, drill down into specific details, and create new items directly from the dashboard. The system supports both high-level summary views and detailed transaction-level reporting, with up to five levels of job costing for comprehensive project analysis.

Premier actively tracks all required compliance documentation and automatically alerts teams when documents are missing or expired. The system integrates safety management directly into daily workflows, allowing teams to document inspections, track incidents, and escalate safety concerns immediately. All safety and compliance information is stored securely and can be easily accessed for reporting and audit purposes.

Premier offers unlimited free guest licenses, ensuring all project stakeholders can access necessary information without additional costs. External team members can view drawings, participate in workflows, and respond to communications through secure access points. The system maintains appropriate security controls while enabling seamless collaboration across the entire project team.

Premier streamlines the entire change order process from initial proposal through final approval. The system can combine multiple proposed changes into a single customer change order, automate approval workflows based on configurable conditions, and generate associated documentation automatically. Once approved, change orders automatically update project budgets, subcontracts, and billing, ensuring all project financials remain accurate and up-to-date.

Premier's mobile platform enables teams to manage projects effectively from any location. Users can enter time for individuals or crews, track expenses with receipt attachments, respond to RFIs, log daily activities, handle approvals, and access project drawings all from their mobile devices. This comprehensive mobile access ensures project management continues smoothly regardless of team location or field conditions.

Eddie is Premier's AI-powered assistant that works proactively to identify potential issues and streamline your workflows. Think of Eddie as your personal project sentinel, constantly analyzing data to flag concerns before they become problems. Eddie doesn't just raise alerts; it customizes tasks based on your specific needs and handles routine processes behind the scenes, allowing you to focus on strategic decisions that drive your projects forward.

Eddie continuously monitors your project data to identify potential red flags across financial, operational, and compliance areas. This might include detecting unusual cost patterns, flagging overdue approvals, identifying compliance gaps, or spotting potential budget overruns. Rather than just highlighting problems, Eddie suggests proactive solutions and can even automate routine corrective actions when authorized.

Premier's AI engine, powered by Smart UI, revolutionizes document handling by automatically interpreting vendor emails, coding distributions, and matching invoices to commitments. The system learns from your coding patterns to improve accuracy over time, automatically routes documents through appropriate approval workflows, and attaches all necessary backup documentation. This intelligent automation significantly reduces manual data entry while maintaining accuracy.

Premier features an advanced AI-powered universal search that goes beyond simple keyword matching. You can speak or type your question, and the system will instantly locate relevant information across all your data tables and documents, including content within files. The search is context-aware and learns from usage patterns to deliver increasingly relevant results while respecting user permissions and security protocols.

Eddie analyzes historical project data, current trends, and industry patterns to help improve the accuracy of your financial forecasts. The AI assistant can identify potential cost variations, suggest adjustments to estimates, and flag unusual patterns that might impact your projections. This predictive capability helps you make more informed decisions about resource allocation and financial planning.

Premier's AI streamlines bank reconciliation by automatically matching transactions with your recorded entries. The system learns from your reconciliation patterns to improve matching accuracy over time, flags potential discrepancies, and can even suggest corrections based on historical data. This intelligent automation significantly reduces the time spent on reconciliation while maintaining accuracy.

Eddie continuously monitors your compliance requirements, automatically tracking document expiration dates, insurance coverage, and certification requirements. The AI assistant proactively notifies you of upcoming deadlines, potential compliance gaps, and required actions. This helps prevent compliance-related delays and reduces risk exposure across your projects.

Premier's AI capabilities are built with security at the forefront. All AI processing adheres to strict data protection protocols, with role-based access controls ensuring that sensitive information remains secure. The system maintains detailed audit trails of AI-assisted actions while operating within your defined security parameters.

Eddie helps optimize resource allocation by analyzing historical data, current workload, and project requirements. The AI assistant can identify potential resource conflicts, suggest optimal scheduling, and flag areas where additional resources might be needed. This predictive capability helps prevent bottlenecks and ensures efficient resource utilization across projects.

Premier's AI systems, including Eddie, continuously learn from your organization's patterns and preferences. The more you use the system, the better it becomes at predicting your needs, identifying potential issues, and suggesting relevant solutions. This adaptive learning ensures that the AI assistance becomes increasingly valuable and tailored to your specific operations over time.

Premier provides unlimited free guest access, ensuring all stakeholders - from architects to subcontractors - can access current drawings in real-time. The system automatically notifies users of updates and maintains version control, eliminating the risk of working from outdated plans. This inclusive approach means your entire team stays synchronized with the most current drawing sets without additional costs or access barriers.

Premier includes comprehensive markup tools designed specifically for construction needs. Users can make detailed annotations, apply professional stamps and signatures, and calibrate drawings for accurate measurements. The system enables team members to attach photos and files directly to drawings, track changes, and engage in real-time chat discussions. These collaborative features ensure clear communication and efficient decision-making across your entire project team.

Premier maintains a complete history of all drawing revisions through automated version tracking and real-time notifications of updates. The system provides powerful version comparison overlays and clearly marks current versions while maintaining detailed audit trails of changes. Teams can easily access archived versions when needed, ensuring everyone understands exactly what changed and when. This comprehensive version control prevents confusion and reduces the risk of errors.

Premier enables you to create and link various items directly from drawings, including RFIs, submittals, change events, photos, and tasks. These items maintain their connection to specific drawing locations, making it easy to track issues and their resolution. This integration streamlines communication and provides clear visual context for project-related discussions, ultimately saving time and reducing miscommunication.

Premier implements robust security measures through role-based access controls and secure user permissions at the document level. The system protects guest access with appropriate limitations while maintaining comprehensive audit trails of all activities. All data storage and transmission are encrypted, ensuring your sensitive project information remains secure while still being accessible to authorized team members.

Premier offers unlimited storage for drawings and supports all common file types and sizes with efficient loading and navigation capabilities. The system's advanced organization features enable quick access to drawing sets, while powerful search functionality helps users locate specific sheets instantly. The platform is optimized to handle large-scale projects while maintaining fast performance across all devices.

Premier's drawing management is fully mobile-responsive, allowing teams to view and markup drawings on any device, even offline. Users can take and attach photos in the field, make measurements and annotations, and collaborate in real-time. The mobile capability extends to submitting and responding to RFIs on-site, ensuring your team can stay productive regardless of their location.

Premier seamlessly connects drawings with all aspects of project management, including documentation, RFIs, submittals, change orders, daily logs, and task management. This comprehensive integration ensures that all project information is connected and easily accessible. When team members need to reference related documents or communications, they can quickly access everything from a single, unified platform, improving efficiency and reducing the risk of overlooked information.

Premier provides flexible organization options through customizable folder structures and advanced search capabilities. The system's intelligent drawing categorization and sheet index management make it easy to navigate even the most complex projects. Users can create logical groupings and link related documents, ensuring efficient access to drawing information when needed.

Premier simplifies the RFI process by allowing teams to create and manage RFIs directly from specific drawing locations. The system automatically tracks these communications, notifies relevant team members, and maintains a clear record of questions and responses. This streamlined approach reduces response times, provides clear visual context for queries, and helps prevent project delays due to drawing-related questions.

Premier simplifies time tracking through its mobile platform, allowing both individual employees and entire crews to log their hours in real-time. The system supports multiple occupation codes and unions, automatically calculating labor costs and fringe benefits. Time entries can be geo-tagged for location verification, and the system includes built-in validation to ensure hours are allocated to the correct jobs and cost items, reducing errors and saving administrative time.

Premier maintains comprehensive oversight of union and employer-related benefits in real-time. The system automatically calculates various fringe benefits including FICA, SUTA, CPP, and EI, while ensuring compliance with union-specific requirements. Project managers can easily track labor costs across different unions and verify that all benefits are being properly allocated, helping to prevent compliance issues and potential disputes.

Premier offers customizable approval workflows that route time entries to appropriate project managers and cost accountants for review. Supervisors can edit or revise entries as needed, and the system supports multi-level approvals with instant notifications. The system also helps identify missing time submissions and flags potential issues like excessive hours or off-site entries, ensuring accurate payroll processing.

Premier maintains separate bill and cost rates for each employee, allowing you to easily calculate margins on self-performed work. The system supports fully burdened rates for accurate forecasting while protecting sensitive wage information. This separation of rates streamlines reconciliation processes and provides clear visibility into labor costs and profitability.

Premier's mobile platform allows employees to easily record expenses and upload receipts directly from the field. Expenses can be allocated to specific jobs or GL distributions, and the system routes them through customizable approval workflows for quick sign-off. This streamlined process ensures accurate expense tracking and timely reimbursement while maintaining proper cost allocation.

Premier automatically synchronizes payroll data with job costing, ensuring labor costs are accurately reflected in project financials. The system maintains detailed tracking of hours, rates, and benefits across different cost codes and activities. This integration provides real-time visibility into labor costs and helps maintain accurate project budgets and forecasts.

Premier helps ensure payroll compliance by automatically tracking required documentation, wage rates, and benefit calculations. The system can flag potential compliance issues, such as missing certifications or incorrect wage rates, before they become problems. Built-in validations help prevent errors and maintain accurate records for audit purposes.

Premier simplifies certified payroll reporting by automatically gathering required information from time entries and employee records. The system can generate compliant reports for various jurisdictions, tracking prevailing wage requirements and maintaining necessary documentation. This automation reduces administrative burden while ensuring accurate reporting.

Premier flexibly handles various pay periods and payment methods to match your organization's needs. The system supports different payment frequencies, multiple payment methods, and can manage both direct deposits and physical checks. This flexibility ensures your payroll processes align with both company policies and employee preferences.

Premier provides detailed reporting on labor costs and productivity metrics across projects and cost codes. Managers can analyze labor efficiency, compare estimated versus actual labor costs, and track productivity trends. These insights help optimize resource allocation and improve future labor cost estimating.

Premier's mobile platform brings full project management capabilities directly to the field. Team members can enter time for individuals or crews, document daily activities, respond to RFIs, handle approvals, and access project drawings from any mobile device. The platform works both online and offline, ensuring continuous productivity regardless of job site connectivity, with automatic synchronization once connection is restored.

Premier's mobile app makes it simple to capture and document site conditions through detailed daily logs. Field teams can add photos with markup annotations, record voice notes, track weather conditions, document safety concerns, and log material deliveries - all directly from their mobile devices. These entries automatically sync with the project record and can be immediately accessed by office teams, ensuring everyone stays informed of site developments.

Premier empowers field teams to maintain quality control through mobile inspection tools. Users can complete punch lists, conduct safety inspections, and document quality checks using customizable forms. The system allows for photo documentation of issues, assignment of responsible parties, and tracking of resolution status. All quality control activities are immediately visible to project stakeholders, allowing for quick response to any concerns.

Premier's mobile time tracking allows supervisors to enter time for entire crews or individual workers directly from the job site. The system supports multiple occupation codes and unions, automatically calculating appropriate rates and benefits. GPS validation can verify location of time entries, while built-in controls ensure hours are allocated to the correct jobs and cost codes, maintaining accuracy in labor tracking.

Field teams can easily document expenses through the mobile app by taking photos of receipts and allocating costs to specific jobs or cost codes. The system routes these expenses through appropriate approval workflows while maintaining all supporting documentation. This streamlined process ensures quick reimbursement while maintaining accurate project cost tracking.

Premier provides field teams with instant access to current project drawings through the mobile app. Users can view, markup, and measure drawings directly on their mobile devices, even without an internet connection. The system ensures everyone works from the latest versions, and field teams can easily raise RFIs or create annotations tied to specific drawing locations.

Premier's mobile platform enables immediate reporting and documentation of safety concerns or incidents. Field teams can conduct safety inspections, document hazards, and report incidents in real-time. The system automatically notifies appropriate personnel of safety issues and maintains detailed records for compliance purposes. This immediate communication helps prevent accidents and ensures quick response to safety concerns.

Premier allows field teams to create and manage purchase orders directly from the job site. Users can document material deliveries, verify quantities, attach packing slips, and route approvals through customizable workflows. This real-time tracking helps maintain accurate inventory records and ensures proper cost allocation across projects.

Premier bridges the gap between field and office teams through real-time data synchronization and communication tools. Field teams can instantly share photos, documents, and updates, while office teams can immediately respond to questions or concerns. The system maintains clear communication threads and ensures all project stakeholders stay informed of field developments.

Premier's mobile platform maintains robust security through role-based access controls, secure data encryption, and device management capabilities. The system protects sensitive information while allowing appropriate access to authorized users. Even in offline mode, data remains secure and is synchronized safely once connection is restored.