A people-first way of
doing business
Get to know how we work
A glimpse into your
implementation
Getting to know you
The first step in a successful partnership is to take the time to really listen. We want to understand your business, goals, culture and expectations. From there, we put together an initial plan for the work to come.
Key Methodology: Kick-Off Meeting, Business Requirements, Team Intro.
Insight
Understanding the wider context A great plan requires real insight. We’re talking about getting a 360-view - the details of every aspect of your business from finance to project management, to challenges < and opportunity, we work to build a test company that really hits the mark.
Key methodology: Internal Document Review, Existing Data Review, System Audit, Interviews, Proces Review & Mapping, Test Company Build.
Build
Sharpening the focus With a deep understanding in place, it’s time to put that knowledge to good use. We build out a new environment that walks through proof-of-concept scenarios to show you new and < better ways in which your business can operate. This is where the real magic happens. From there, we outline clear, meaningful metrics for success.
Key methodology: Proof of Concept, Process Mapping, Success Metrics.
Prototype
Build. Refine. Test. Repeat. Ok, we built the test company. Now it’s time to get your team to bring it to life. Promising solutions are tested to ensure they’re hitting the right results and to reveal any areas for improvement.
Key methodology: User Testing, Strategy, Reporting.
Launch & Evaluate
Deploy with confidence For some, the launch is the end. For us, it’s just the start. We’re here to support deployment, history upload, measure performance and continuously improve results. We see ourselves as an extension of your team. After all, we judge our success by yours.
Key methodology: Utilization, Adoption, KPI & Reporting, Customer Feedback.
How we differ?
Implementation at twice the speed
When your team starts with Premier, it’s preloaded with useful data and operational blueprints. You don’t have to worry about having to start from scratch. We teach you how to work using industry golden standards.
Laser focus on construction
We understand construction inside out. We know the challenges and best practices, we anticipate their evolution and design every one of our features with this in mind.
Full money-back guarantee
We know first-hand that what we do works and we want to earn your referral. If for some reason you don’t think it helped you, we’ll give you your money back.
Our A-star implementation team
You are in the best hands. We carefully choose and continuously train our implementation team to make sure that they are ready to answer all your questions and give you added value through their practical insights.
We are an extension of your team
Our #oneteam approach means that we listen & learn. We tailor our implementation sessions to your needs and show you how you can improve your processes. Our consultants work with you as an integral part of your team.
AI-powered digital transformation
Adapt to constantly changing technology and leverage the most powerful tools on the market. With AI built into Premier, you’ll be sure to stay at the forefront of the race.
Our working process
Week 1
Meet your dedicated Implementation Specialist, a construction-focused CPA with a comprehensive 360° view of your business. They’ll guide you through the entire implementation process, set clear expectations, and ensure every step aligns with your growth vision.
Week 2
We partner with your finance team and controllers to establish your financial structure, including entities, chart of accounts, subledgers, user roles, WIP, payment terms, approval workflows, vendors, and customers—creating a solid foundation for long-term financial success.
Week 3
We collaborate with your project managers to understand jobs, commitments, variations, and forecasting, and align on KPIs for project reporting. Together, we define project phases, from planning to closeout, map estimates, finalize billing setups, and identify automation opportunities.
Week 4
We create a test environment within Premier, refining your processes, workflows, and reporting. This hands-on experience prepares your team for go-live, ensuring confidence and readiness. Once live, we seamlessly upload opening balances and ongoing projects from your previous system.
Week 5
Your dedicated Implementation Specialist provides hands-on, in-depth training to optimize your processes and demonstrate how Premier streamlines operations. Using real-world examples from finance, accounting, job costing, project management, and field management, they ensure KPIs are aligned across departments, driving cohesive, data-driven performance.
Week 6-7
Go live on Premier with full support within 2 weeks. We manage the history upload, opening balances, and in-progress job data, guiding you through a smooth transition and ensuring a seamless reconciliation with your previous system.
Week 8
For 2-4 weeks post-go-live, you’ll use Premier alongside your previous systems to validate data accuracy. We offer additional hands-on training sessions as needed to ensure your team is fully equipped and confident.
After 60 days
You’ll have access to a dedicated Account Manager and unlimited training sessions to ensure your team—new hires included—gets the most from Premier, maximizing your investment and ensuring long-term success.
Empowering Subcontractors
Premier is a modern, systematic, highly effective construction management software that completely transformed our operations & saved us many hours of manual work.”
Josh Richardson
CFO
This has been tremendously helpful in providing the control we need to make informed decisions and ensure that the information available to our team aligns with our established processes.”
Pam Fulginiti
OD Director
Premier has been excellent at tracking and recording the large number of change orders we process. We can access data and drill down into details for any cost category we’re reviewing.”
Eugene Bortoluzzi
CFO
The look-up features are so handy, and I found myself navigating the software much faster than other systems. At the end of the day, Premier really is the backbone of our business. It does so much for us, and I think that’s critical in a software partner.”
Brian Thevenot
Corporate Controller
The reporting is very comprehensive. You can see where you’re headed, where you were in previous years, and where you’re likely to be. If I didn’t have the numbers on the reporting and Premier, I wouldn’t have the answers.”
Tehila Bresler
CPA
Frequently asked questions
Implementation and Onboarding
With Premier’s streamlined implementation process, most clients are up and running within 60 days. Our in-house consultants guide you through every step, ensuring a smooth transition with minimal disruption.
With Premier’s streamlined implementation process, most clients are up and running within 60 days. Our in-house consultants guide you through every step, ensuring a smooth transition with minimal disruption.
Onboarding with Premier is a fully virtual, step-by-step process designed to ensure your success. It begins with a detailed business audit to align the platform with your goals, followed by a kick-off session to outline objectives and timelines. We provide hands-on training, sample data prototyping to test real-world scenarios, and assistance with history uploads to ensure data continuity. The process includes a structured go-live phase, team certification programs to validate expertise, and unlimited hands-on support throughout and beyond onboarding, ensuring your team is equipped for long-term success.
Support and Customer Service
Premier includes unlimited support from our in-house team of experts, ensuring you have assistance for troubleshooting, training, or exploring new features whenever you need it. We’re proud to have raving fans who trust our platform and service. Additionally, we offer a dedicated customer portal where you can submit ideas, ensure your feedback is heard, and see your suggestions come to life—often deployed as part of our weekly updates. This commitment to continuous improvement ensures our software evolves with your needs.
You can reach us via phone, email, or directly through the support portal in the platform. Our goal is to resolve your queries quickly and effectively.
Security and Compliance
Premier uses industry-leading security measures, including encryption, regular audits, and data redundancy, to ensure your information is safe. With our disaster recovery plan in place, your data is always backed up and recoverable.
We provide an easy export process so you can take your data with you. Our team ensures a smooth transition should you choose to move to another platform.
